Clinic Policies

Erica Moran Etter, Licensed Psychologist: beach scene.  Germantown Maryland

Welcome to my practice!  Below is a basic summary of how Erica Moran Etter, LLC, operates:

SESSIONS & FEES

Intake Evaluation—60 minutes: $310 (Insurance billing code 90791)

Individual or Family Therapy—50 minutes: $235 (Insurance billing code 90834)

Individual Therapy or Family Therapy—30 minutes: $145 (Insurance billing code 90832)

Sessions can be elongated beyond 50 minutes if needed.  The session fee would be pro-rated to the length of the session.  Most clients begin with weekly therapy sessions, but this is tailored to each client as needed or desired by the client.

PAYMENT

Payment is expected at the time of service.  Payment can be made with all major credit cards (MasterCard, Visa, American Express or Discover), debit cards, and HSA/FSA cards.  Due to the nature of telehealth appointments, paper checks and cash are not accepted.

OUT-OF-NETWORK INSURANCE REIMBURSEMNT

I do not participate in any managed care and am not ‘in-network’ with any insurance carriers, including all private insurance companies as well as Medicare, Medicaid and Tricare.  Because I do not contract with insurance companies, I am considered an “out-of-network” provider.  You may have out-of-network benefits through your insurance company.  Upon request, I can provide billing statements which can be submitted to your insurance carrier for out-of-network reimbursement, if that is one of your benefits.

Prior to starting psychotherapy with any provider, you can contact your insurance company to determine your possible reimbursement for out-of-network psychotherapy services.  Your insurance company can let you know if you have mental health benefits, annual deductibles, a limit to the permitted number of therapy session per year which may be covered, and what the rate of reimbursement might be for standard billing codes (listed above). Every insurance plan works differently, and what rate you may be reimbursed depends on several factors specific to your plan/coverage.

CANCELLATIONS

I have a 48-hour cancellation policy and charge for all appointments that are not canceled more than 48 hours in advance of the schedule appointment.  Once an appointment is scheduled, that time is reserved for you. You may cancel an appointment for any reason (vacation, scheduling conflict etc.) as long as you give 48 hours’ notice.  You are responsible for the full charge for the session, usually $230, unless 48 hours’ notice of cancellation is provided.  The reason for this policy is that I often have an active ‘cancelation list’ and can fill your appointment slot given adequate notice. The only exceptions to this policy are for serious illness/emergencies or if needed, due to emergency weather conditions. I charge for all “no show” appointments regardless of reason, as I will wait for you for the entire duration of your session.

TELEHEALTH

All sessions are currently conducted online via telehealth or via telephone. During our initial consultation, you can let me know your preferences which can also switch from session to session if needed. All video sessions are through a HIPAA-compliant and secure version of Zoom.  To use Zoom, you can connect on your desktop, or you choose to download the application on your phone or tablet. You will receive a permanent Zoom link to use for all therapy session in advance of your first intake session. Zoom is free of charge for clients.

PSYPACT

The Psychology Interjurisdictional Compact (https://psypact.org/) is an interstate compact that allows psychologists licensed in PSYPACT to practice telepsychology and/or practice temporarily into other PSYPACT participating states. Though I am a licensed psychologist in Maryland, I am also a PSYPACT licensed provider.  PSYPACT is effective in the following states: AL, AZ, AR, CO, DE, DC, GA, ID, IL, IN, KS, KY, ME, MD, MN, MO, NE, NV, NH, NJ, NC, OH, OK, PA, TN, TX, UT, VA, WA, WV, and WI.  As such, I can provide telehealth services to anyone in any of the above states.

PROFESSIONAL MEMBERSHIPS

American Psychological Association: https://www.apa.org/

Maryland Psychological Association: https://www.marylandpsychology.org/

International OCD Foundation: https://iocdf.org/providers/moran-etter-erica-g/

Erica Moran Etter, Licensed Psychologist: sunrise Germantown, Maryland